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Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Mon Apr 19, 2021 9:58 pm
by Bofroz
Hello,

I use SRWare Iron on Android (Google Pixel 4a), ChromeOS (Lenovo Duet) and macOS.

I recently purchased a Hewlett Packard x360 (Intel i3 processor) Chromebook.

SRWare Iron executes without issue however, I am unable to browse any web sites and there is no error message displayed.

Do you have any suggestions on how to resolve this problem?

Thank you.

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Tue Apr 20, 2021 9:43 am
by SRWare
Bofroz wrote: Mon Apr 19, 2021 9:58 pm
I recently purchased a Hewlett Packard x360 (Intel i3 processor) Chromebook.
You run ChromeOS on it?

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Tue Apr 20, 2021 11:15 am
by Bofroz
Yes,

I run ChromeOS on both a Lenovo Duet (MediaTek processor) on which SRWare Iron works with no issues.

https://www.lenovo.com/us/en/laptops/le ... ZICZCTCT1X

And the HP 14c (Intel Core i3 processor) where SRWare Iron executes with no error but I am unable to browse any web sites.

https://www8.hp.com/us/en/laptops/produ ... s/34370440

Both Chromebooks are running the latest ChromeOS release

Thank you.

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Tue Apr 20, 2021 1:11 pm
by Bofroz
I cleared caches and data, restarted the device and reinstalled Iron.

Most of the time when I enter a URL and press enter, nothing happens... pages does not load and there is no error message. The same is true when I try an incognito window.

Sometimes I will get the "Can't open this page" error message.

Iron works very well on another Chromebook, Google Pixel 4a phone and multiple Mac systems (hope an M1 Apple silicon version is in the works too!).

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Tue Apr 20, 2021 2:17 pm
by SRWare
Sorry, really no idea what could be the issue as i have no ChromeOS device here.

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Tue May 04, 2021 6:12 pm
by Bofroz
I noticed there was a new version of Iron on the Google Play store today.

Tried updating and still wasn't able to browse. Same was true after uninstall/reinstall of the app.

I then uninstalled Iron, rebooted and reinstalled and now it works on my HP x360 (Intel i3) Chromebook.

Thank you for all that you do across so many platforms to provide us with a browser alternative.

Cheers!

Re: Cannot browse on one Chromebook (HP) but no problems on another (Lenovo)

Posted: Mon May 31, 2021 5:21 pm
by Abrax87
Bofroz wrote: Tue May 04, 2021 6:12 pm I noticed there was a new version of Iron on the Google Play store today.
Tried updating and still wasn't able to browse. Same was true after uninstall/reinstall of the app.
I then uninstalled Iron, rebooted and reinstalled and now it works on my HP x360 (Intel i3) Chromebook.
...
Could you please check if Google may have updated ChromeOS itself? Perhaps they did, this was the reason the new Iron version did not work at first? As I read, the new Iron version is for Android 5+ only, can it be your ChromeOS installation had been 'outdated', not supporting the 'newer' apps, if just for a little while?? :|

Just wondering what could be the reason... Out of curiousity, if you can find out the OS did change, it would be nice-to-know for future occurrences of this kind. Maybe waiting to update the browser will help sorta 'bridge' a possible gap, the period before ChromeOS is updated again.