Can't watch Amazon Prime again - update didn't fix it

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Lannig
Posts: 10
Joined: Sun Jun 15, 2014 7:47 am

Can't watch Amazon Prime again - update didn't fix it

Postby Lannig » Sun Jun 30, 2019 1:33 pm

Hello folks,

Been using Iron v.71 for a while with user agent tweaking to watch Amazon Prime Video. Then all of a sudden, no way ("An error occurred playing this video. To get help blah blah" - approximate message, I'm translating from French here).
I thought "OK, time to update" and installed the current Iron V.74.0.3850.0: same.
I then checked that Widevine DRM hadn't vanished from chrome://components (it happened in a previous release).
It hasn't, I only notice that it's a significantly older version than the one in Chrome installed on this same machine: 4.10.1196.0 vs. 4.10.1440.18 in Chrome. A possible hint?
Trying to update it from the chrome://components page fails with "Component not updated". Is this expected?
I've even tried copying Chrome's Widevine files in a new folder named 4.10.1440.18 in C:\Users\<user>\AppData\Local\Chromium\User Data\WidevineCdm and put the older one aside. After restarting Iron, the chrome://components pages rightly lists version 4.10.1440.18 but nothing changes (I admit this was a shot at a dirty hack!)
I've also tried to change the user agent to the latest Chrome one, to no avail.
I'm stuck. Am I the only one experiencing this? (O/S is Windows 7 Pro 32-bit).

And yes, Amazon Prime videos play just fine in Chrome on that same machine, but I want my Iron...


Lannig
Posts: 10
Joined: Sun Jun 15, 2014 7:47 am

Re: Can't watch Amazon Prime again - update didn't fix it

Postby Lannig » Tue Jul 02, 2019 4:50 pm

Ugh. Not raising much interest, I see. No Amazon Prime subscriber around?
Guys, if you do not have this problem, please post. If there's something broken on my side it would be really nice to know, too. That would be a useful hint.


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SRWare
Site Admin
Posts: 2733
Joined: Sat Jan 19, 2008 4:16 am

Re: Can't watch Amazon Prime again - update didn't fix it

Postby SRWare » Wed Jul 03, 2019 9:58 am

Can you please update to Iron 74?
Iron-Updates via Twitter: http://twitter.com/srware

Donations via Paypal and Bitcoin:
http://iron-start.com/spenden.php

100% anonymous VPN with no-log policy:
https://www.perfect-privacy.com/en/features?a_aid=ip-secrets


Lannig
Posts: 10
Joined: Sun Jun 15, 2014 7:47 am

Re: Can't watch Amazon Prime again - update didn't fix it

Postby Lannig » Wed Jul 03, 2019 10:43 am

Er, I did update to Iron 74, see my initial post:
I thought "OK, time to update" and installed the current Iron V.74.0.3850.0: same.


dph3057
Posts: 19
Joined: Mon Dec 10, 2018 12:00 pm

Re: HD stream from Amazon not available

Postby dph3057 » Wed Jul 17, 2019 1:32 pm

Running the current version of Iron, I get a popup dialogue every time I attempt to play a video on amazon - (paraphrased) "Unable to play HD contend due to an incompatibility in your browser. Update to the latest version of Chrome and try again."

No such issue with IE or Firefox. I won't install google chrome on principle but I would assume that would work too.

Why all the repeating problems with Iron in this regard? Seems after every update, pdf viewing breaks and there are issues with streaming DRM content.


dph3057
Posts: 19
Joined: Mon Dec 10, 2018 12:00 pm

Re: Can't watch Amazon Prime again - update didn't fix it

Postby dph3057 » Fri Jul 19, 2019 10:24 am

This is a copy of the notice I receive. Any suggestions on how to make Amazon happy with Iron?

Thx.

Image


Lannig
Posts: 10
Joined: Sun Jun 15, 2014 7:47 am

Re: Can't watch Amazon Prime again - update didn't fix it

Postby Lannig » Thu Aug 01, 2019 2:19 pm

At least you can open a video on Prime. I can't.



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